Privacy policy

This Privacy Policy describes how Clareni ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including your browser, IP address, time zone, and some of the software installed on your device. We also collect information about the pages you view, the websites or search terms that referred you, and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect information you provide to us, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information

We use the information we collect to:

Fulfill orders, including processing payment, arranging shipping, and providing invoices and order confirmations
Communicate with you, including responding to your questions and providing customer support
Screen orders for potential risk or fraud
Improve and optimize our website, based on how customers use it
Send you marketing communications, where you have opted in to receive them

We use cookies to operate and improve our website, remember your preferences, and understand how visitors interact with our store. You can control cookies through your browser settings, though disabling them may affect certain features of the site.

Sharing Your Information

We share your information with third parties who help us provide our services, including our e-commerce platform, payment processors, shipping and fulfillment partners, and analytics and advertising providers. We do not sell your personal information to third parties.

Data Retention

We retain your order information for as long as necessary to fulfill the order and for our legitimate business and legal purposes, such as tax, accounting, and fraud prevention.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you. To exercise any of these rights, contact us at support@clarenishop.com.

Children's Privacy

Our website is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page.

If you have questions about this Privacy Policy, contact us at support@clarenishop.com.